How do I connect to WiZone Wi-Fi on my laptop?
Connect through your web browser:
1. Simply select and connect to the “WiZone” network available on you WiFi networks list.
2. Launch your Internet browser to access the WiZone Pay-portal. Note: You may need to type in http://www.wizone.co to load the WiZone Pay-portal page.
3. Choose a payment method, either Credit or Debit Card, Paypal or a WiZone Prepaid card.
4. Make payment and enjoy secure, fast, wide-area coverage WiFi connectivity.
How do I connect to WiZone Wi-Fi on my Tablet?
1. Make sure your WiFi is turned “on.” You can find Wi-Fi and data roaming settings in your mobile devices Settings, Manage Connections, or Preferences options on your mobile device
2. Once your Wi-Fi is turned on, find the “WiZone” Network and Launch your Internet browser to access the WiZone Pay-portal page. Note: You may need to type in http://www.wizone.co to load the WiZone Pay-portal page.
3. Choose a payment method, either Credit or Debit Card, Paypal or a WiZone Prepaid card.
4. Make payment and enjoy secure, fast, wide-area coverage WiFi connectivity.
How do I connect to WiZone Wi-Fi on my mobile device?
1. Make sure your WiFi is turned “on” and data roaming “off.” You can find Wi-Fi and data roaming settings in your mobile devices Settings, Manage Connections, or Preferences options on your mobile device
2. Once your Wi-Fi is turned on, find the “WiZone” Network and Launch your Internet browser to access the WiZone Pay-portal page. Note: You may need to type in http://www.wizone.co to load the WiZone Pay-portal page.
3. Choose a payment method, either Credit or Debit Card, Paypal or a WiZone Prepaid card.
4. Make payment and enjoy secure, fast, wide-area coverage WiFi connectivity.
How do I connect to Wi-Fi on my mobile device without incurring data roaming charges?
1. Make sure your Wi-Fi is turned “on” and your data roaming capabilities are turned “off.” Generally, you can find Wi-Fi and data roaming settings in your Settings, Manage Connections, or Preferences options on your mobile device.
2. Once your Wi-Fi is turned on and your data roaming setting is set off, you can find the “WiZone” Network and connect.
Can I log in using both a handheld device and my laptop simultaneously?
1.You can only purchase access for one device at a time. If you want to connect more than one device at a time then you need to purchase access for another device.
I am having trouble connecting on my laptop. Are there some basic things I can do to get online?
1. First, please restart your computer. Rebooting your laptop will often correct connection problems.
2. Be sure your Wi-Fi is turned “on.” Most computers have a Wi-Fi switch. If your computer does not have a Wi-Fi switch, please go to Internet options on your computer and verify your wireless LAN (WLAN) connection is enabled. If it is not enabled, right click and enable it.
3. Check your signal. Right click on the wireless (WiFi) icon in the system tray. Select “View Wireless Networks” and select a the “WiZone” network from the list presented.
4. If your computer indicates that it is connected, but the browser says “page cannot be displayed,” then please verify your home page. Your home page may be set to your company intranet. Simply type in http://www.wizone.co and you will be redirected to the WiZone Pay-portal page.
If you continue to have trouble, please contact WiZone Customer Care at http://www.wizone.co/support.
I am having trouble connecting on my mobile device. Are there some basic things I can do to get online?
1. First, please check and be sure your Wi-Fi is “on” (if applicable). This option is usually located in the Settings menu of your device.
2. Check your signal. From the Settings menu, select “Wi-Fi” and then choose “WiZone” from the network list.
If you continue to have trouble, please contact WiZone Customer Care at http://www.wizone.co/support.
Is my Wi-Fi connection with WiZone secure?
WiZone offers a secure sign-up and authentication process. Once you are on a “WiZone” SSID, you should make sure you’re on an SSL-secured site (https://…), or using a VPN to encrypt anything you send – just as you would from your home or work Internet connection.
Fraudulent SSIDs do exist. “Free Public Wi-Fi” signals can be, and usually are, fraudulent.
How do I contact Customer Care?
WiZone Customer Care is available from 8am to 10pm Sun-Mon. Please go to http://www.wizone.co/support for assistance.
WiZone 